
ResourcesThe knowledge behind every successful winery
Explore what’s working across 3,500+ wineries – through articles, case studies and events
Case studiesWinery success stories
Explore case studies and the real numbers behind the wineries growing their business on Commerce7
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The Power of the “Known” Guest: How Chateau Chantal Fuels Growth
Chateau Chantal turned casual visitors into known customers by pairing a simple loyalty incentive with Commerce7’s customer data tools, growing identified guests to a record…
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Black Elephant Vintners: DTC sales are about more than revenue. They’re about relationships.
Commerce7 has given the Black Elephant Vintners team something they didn’t have before: visibility, confidence, and a platform capable of supporting long-term growth. For a…
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Briar Ridge Vineyards: A True One-Stop Shop
Briar Ridge Vineyards has been making award-winning wine in Australia’s Hunter Valley since 1972, with a loyal wine club community built over decades. When Jade…

EventsCommerce7 on the road
See where we’re headed next for live demos, product knowledge and real conversations with the team
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Your Commerce7 AI Assistant Just Got Smarter: What Ask Pip Can Do Now
Ask Pip can now act on your behalf, not just answer your questions. Event Overview Get more out of your Commerce7 data Ask Pip has always made it easy to turn everyday questions into insights from your Commerce7 data. Now it can take action for you too. Join us for a walkthrough of Pip’s new…
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2026 Direct-to-Consumer Wine Summit
Why we’re celebrating this event Join Commerce7 at Australia’s leading direct-to-consumer wine event. The WCA Direct to Consumer Wine Summit brings together winery owners, marketing leaders, cellar door teams, and DTC specialists to explore the strategies shaping the future of wine sales. This full-day event focuses on proven approaches to growing DTC revenue, strengthening customer…
ARTICLESIdeas for growing your winery
Ideas, insights and best practices for running a smarter DTC wine business
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Meet the Upgraded Commerce7 Reservations
Managing winery reservations involves a lot of moving parts. Guests have different tasting preferences, groups change in size, walk-ins need to be accommodated and plans…
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Fighting Fraudulent Orders in the Wine Industry
Fraud is a harsh reality for wineries, both large and small. While it was once a problem mainly for big brands, today even mom-and-pop wineries…
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AI for Wineries: Everything You Can Now Do in Commerce7 Just by Asking
It’s the Thursday before club release, and your inbox is doing what it always does. A member is traveling and wants her shipment held. Another…

Product newsRecent Product Updates
Check out newly launched features on the Commerce7 platform.
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Order Detail Report
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Changes to California Redemption Value and Alberta Admin Fee
View linked content: www.commerce7.com/product-updates/ -
Product Export
View linked content: www.commerce7.com/product-updates/ -
Copy Time Slots Between Days
View linked content: www.commerce7.com/product-updates/
data dropsThe numbers behind DTC wine
Benchmarks and trends pulled from 3,500+ wineries in the Commerce7 network
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Data Drop: Ecommerce & The Relationship Gap (US & Canada Edition)
Introduction US and Canadian wineries sell online in very different ways. They share one problem: most first-time buyers never order again. The reach is there.…
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Data Drop: Ecommerce & The Relationship Gap (Australia & New Zealand Edition)
Introduction Australian and New Zealand wineries have customers who buy big online. They also have a problem: On average, only 1 in 10 first-time buyers…
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Data Drop: The Tasting Room Effect
Data Drop: The Tasting Room Effect The data is in. Your tasting room is one of your most powerful DTC channels – and yours might…

learning & enrichmentCommerce7 Academy
More of a visual learner? Check out Commerce7 Academy – a resource centre full of engaging content designed to help you navigate Commerce7’s features and tools.
More Resources
Documentation
Discover everything you need to know about using Commerce7.
Event Recordings
Watch past webinar and Free Training Friday recordings on our video hub.
App Documentation
Learn how to connect external tools with Commerce7 and increase efficiency.
Design Documentation
To get your website up and running with Commerce7.
Design Partners
Browse our roster of talented website design partners..

customer supportGet the support you need
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Send an email
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We give wineries the power to know their customers and grow smarter, through data, personalization, and platforms built for connection.